Return & Refund Policy
Your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
Returns
We accept returns within 30 days of the delivery date. To be eligible for a return, items must be:
- Unused and in original condition
- In the original packaging with all tags attached
- Accompanied by proof of purchase (order number or receipt)
Non-Returnable Items
The following items cannot be returned:
- Customized or personalized gear
- Used helmets or safety equipment (for hygiene and safety reasons)
- Sale or clearance items marked as final sale
How to Initiate a Return
- Contact us via our Contact Page with your order number and reason for return.
- We will provide you with a Return Authorization and shipping instructions.
- Ship the item back to us using a trackable shipping method.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 5–7 business days.
- Original shipping charges are non-refundable unless the return is due to our error.
Exchanges
Need a different size or color? We're happy to exchange your item. Contact us and we'll guide you through the process.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos. We will arrange a replacement or full refund at no additional cost.